Privacy Policy

Information We May Collect

Depending on how you interact with us, we may collect your name, phone number, email address, city/country, service interest, appointment details, payment or invoice reference, and messages you send to us.

During coaching/counselling interactions, you may choose to share personal, family, career, relationship, education, or business-related information. We collect only what is reasonably needed to understand your request and provide the selected service.

Our website and analytics tools may also collect technical information such as device type, browser, pages visited, approximate location, referral source, IP address, date/time of visit, and cookie identifiers.

How We Use Information

• To respond to enquiries and schedule consultations or sessions
• To provide coaching/counselling services and related support
• To manage payments, invoices, service delivery, and client communication
• To improve our website, services, content, and user experience
• To send service updates, reminders, and relevant communication
• To maintain records required for business, tax, accounting, legal, or compliance purposes
• To protect LifeSecret, our clients, and our website from misuse, fraud, or security concerns

Confidentiality

We treat client information with care and confidentiality. Access is limited to people who need it for service delivery, administration, technology support, accounting, or legal/compliance requirements.

We may disclose information if required by law, court order, government authority, payment dispute process, safety concern, or to protect our legal rights.

Service Providers and Tools

We may use trusted third-party tools for hosting, analytics, forms, communication, scheduling, payments, email, cloud storage, and security. These providers may process limited data only for the purpose of helping us operate our website and services.

Examples may include website hosting providers, Google tools, payment providers, email/communication platforms, scheduling tools, and analytics services.

Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences, measure website performance, understand visitor behaviour, and improve content. You can manage or block cookies through your browser settings, though some website features may not work as intended.

Payments

Payments may be processed through third-party payment providers or banking channels. We do not ask you to share sensitive banking credentials with us through the website. Payment providers process payment information according to their own security and privacy practices.

Data Retention

We retain information only for as long as reasonably required for service delivery, client support, record keeping, legal, tax, accounting, dispute handling, and legitimate business purposes. When information is no longer needed, we may delete, archive, or anonymize it.

Your Choices and Requests

You may request access, correction, update, or deletion of your personal information, subject to identity verification and applicable legal/record-keeping requirements. To make a request, email us at Bliss@LifeSecret.co.

Children and Minors

Our services may involve parents, students, or family-related guidance. Where a minor is involved, a parent or lawful guardian should provide consent and participate as appropriate. We do not knowingly collect personal information from children without appropriate guardian involvement.

International Users

LifeSecret is based in India and may serve clients in other countries. By contacting us or using our services, you understand that your information may be processed in India and through service providers located in India or other jurisdictions.

Updates to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a revised date.